BRAVION — Terms of Service

Last updated: June 23, 2026

Please read these Terms of Service (the "Terms") carefully before using the website located at trybravion.com and any related services (together, the "Services"). These Terms are a binding agreement between you and Bravion LLC ("Bravion," "we," "us," or "our"), the company that operates the Services and sells PestBlock Pods™ and related products (the "Products") directly to you.

By accessing or using the Services, or by placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Services.

IMPORTANT — PLEASE READ. These Terms contain a disclaimer of warranties (Section 15), a limitation of liability (Section 16), and a binding individual arbitration agreement and class action waiver (Section 18) that affect your legal rights, including your right to go to court and to a jury trial. You may opt out of arbitration within 30 days as described in Section 18. Please print or save a copy of these Terms for your records.

1. Definitions

• "Bravion," "we," "us," "our" means Bravion LLC, a Wyoming limited liability company.
• "Website" means trybravion.com and any other site, application, or service we operate that links to these Terms.
• "Products" means the goods we offer for sale through the Website.
• "Services" means the Website and all related features, content, tools, and services we provide.
• "you," "your" means the individual accessing the Services or placing an order.

Words in the singular include the plural and vice versa. Headings are for convenience only. "Including" and similar terms are illustrative and not limiting.

2. Who We Are

Bravion is the seller of the Products. When you buy a Product through the Website, your contract of sale is directly with Bravion. We are a first-party direct-to-consumer brand; we are not a marketplace and we do not resell other companies' products.

3. Eligibility

To purchase Products or create an account, you must be at least 18 years old and able to form a binding contract, and you must use a valid payment method that you are authorized to use. The Services are intended for customers located in the United States.

4. The Products

We try to describe and display the Products as accurately as possible. However, we do not warrant that Product descriptions, images, colors, or other content are complete, current, or error-free. Images are for illustration only and your device's display may not accurately reflect the Product.

The Products are sold for personal, domestic, and household use only. You agree not to purchase the Products for resale or for any commercial purpose, and you agree to use the Products only as directed and in accordance with the product labeling and instructions. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, and we may limit or refuse orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. Reselling the Products outside our authorized channels is prohibited and may render the Products materially different, which can affect their quality, safety, or any applicable guarantee.

You may have legal rights in relation to Products that are faulty or not as described, and nothing in these Terms limits those rights where they cannot be limited by law. See our Return & Refund Policy and Section 9 below.

5. Product Results; No Guarantee of Specific Results

The Products are pest-repellent products intended for personal, household use. Results may vary based on factors including the type and severity of pest pressure, the size and conditions of the area, product placement, and proper use. We do not warrant or guarantee that the Products will repel, deter, or eliminate all pests in all circumstances, and in cases of severe or persistent infestation the Products may not be a substitute for professional pest control. Customer testimonials and reviews reflect individual experiences and do not necessarily represent typical or expected results. Always read and follow the instructions and any warnings on the product packaging, and use the Products only as directed.

6. Orders and Payment

6.1. The Website lets you review and correct your order before you submit it. By placing an order, you represent that the information you provide is accurate and that you are an authorized user of the payment method, with sufficient funds or credit available.

6.2. When you place an order, you are making an offer to purchase the Products. You will receive an email acknowledging your order. This acknowledgment does not mean we have accepted your order. A binding contract is formed only when we send you a confirmation that your order has been accepted and/or dispatched.

6.3. All orders are subject to availability and acceptance. We may decline or cancel an order — for example, if a Product is out of stock, if there is an error in pricing or Product information, if we are unable to authorize your payment, or if we suspect fraud or a violation of these Terms. If we cancel an order you have already paid for, we will refund the amount charged.

6.4. Pricing and errors. Prices are shown in U.S. dollars and may change at any time before you place an order. If we discover an error in the price of Products you have ordered, we will let you know and give you the option to confirm your order at the correct price or cancel it. If we cannot reach you, the order may be treated as cancelled and any amount paid refunded.

6.5. Payment authorization. We (through our payment processors) may carry out a pre-authorization check on your payment method. You authorize us and our payment processors to charge your selected payment method for the Products, any applicable shipping, and applicable taxes. Applicable sales tax is calculated and shown at checkout.

6.6. Card updates and reversed charges. Our payment processors may participate in account/card updater services and may receive updated payment card information (such as a new card number or expiration date) from your card issuer. If such updated information is provided, we may update your account and continue charging the updated card, including for subscriptions. You may contact your card issuer to opt out of its updater service. If a charge is reversed, returned, or charged back, we may bill you directly or seek payment by another method. We are not responsible for any fees your bank or card issuer may charge.

6.7. Title and risk. Title and risk of loss for Products pass to you upon delivery to the address you provide.

7. Subscriptions and Automatic Renewal

Some Products are available on a subscription basis. If you enroll in a subscription, please read this Section carefully — you are agreeing to a recurring payment plan that automatically renews until you cancel.

7.1. Auto-renewal and authorization. When you enroll in a subscription, you authorize Bravion to automatically charge your payment method on a recurring basis — at the price and billing frequency presented to you at checkout — for each subscription order, until you cancel. The recurring price, billing frequency, and the cancellation method are disclosed to you at checkout before you enroll, and you provide separate affirmative consent to the auto-renewal at that time.

7.2. Cancel or pause anytime — self-service. You have 24/7 access to your customer account on the Website. From the Manage Subscription portal you may, at any time and with no fees or penalties, cancel your subscription, pause it, skip an order, or change your next order date. To cancel, simply log in and open Manage Subscription. Cancellation is at least as easy as enrollment. You may also email contact@trybravion.com or use live chat and we will cancel, pause, or adjust your subscription for you.

7.3. Timing of cancellation. To avoid being charged for your next shipment, cancel before your next renewal/billing date. Cancellation applies to future renewals; a subscription order already processed before your cancellation will ship and remains covered by our 60-Day Money-Back Guarantee.

7.4. Renewal reminders. We will send you reminders before your subscription renews, consistent with applicable law.

7.5. Price changes. If we change your subscription price, we will notify you in advance and give you the opportunity to cancel before the change takes effect.

7.6. Refunds. Subscription orders are covered by our 60-Day Money-Back Guarantee as described in our Return & Refund Policy.

8. Shipping and Delivery

We ship within the United States. Any delivery dates shown are estimates only and are not guaranteed. We are not responsible for delays caused by events beyond our reasonable control. Because circumstances at your delivery address may be beyond our control, you agree that the carrier's delivery confirmation (including electronic confirmation without a signature) is sufficient proof of delivery. Full details are set out in our Shipping Policy.

9. Returns, Refunds, and Our Guarantee

We stand behind our Products with a 60-Day Money-Back Guarantee. Your rights to returns, refunds, and replacements — and how to request them — are described in our Return & Refund Policy, which forms part of these Terms.

10. Other Policies

The following policies are incorporated into and form part of these Terms:

• Privacy Policy
• Return & Refund Policy
• Shipping Policy

11. Intellectual Property

All intellectual property rights in the Website and its content — including software, graphics, trademarks, logos, text, images, audio, icons, data compilations, and the overall "look and feel" (the "Content") — are owned by or licensed to Bravion and are protected by applicable law. Except as expressly permitted, you may not copy, reproduce, distribute, modify, or create derivative works from the Content without our prior written consent. "PestBlock Pods™" and "Bravion" and related marks are trademarks of Bravion. All rights reserved.

12. Acceptable Use and User Content

12.1. Acceptable use. You agree not to: use the Services for any unlawful or fraudulent purpose; use bots, scrapers, or data-mining tools to extract Content; interfere with or disrupt the Services or their security; introduce malware; harass or abuse others; submit false or misleading information; infringe anyone's intellectual property; or use the Services in any way that could damage, disable, or impair them. You are responsible for all activity that occurs through your account or connection.

12.2. Reviews, testimonials, and other content. If you submit reviews, photos, testimonials, comments, or other content ("User Content"), you represent that you own or have the rights to it and that it is not unlawful, infringing, defamatory, obscene, or otherwise objectionable. You retain ownership of your User Content, but you grant Bravion a worldwide, non-exclusive, royalty-free, perpetual, transferable, sublicensable license to use, reproduce, distribute, prepare derivative works of, display, and perform that User Content — together with your first name or username — in connection with the Services and our advertising and marketing, across any media. Testimonials and reviews reflect individual experiences and do not necessarily represent typical results. We may remove any User Content at our discretion.

13. Third-Party Links

The Website may contain links to third-party websites, products, or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party, and we do not endorse them. Use of third-party services is at your own risk, and is governed by those third parties' own terms and privacy policies.

14. Social Media

We maintain a presence on third-party social media platforms (such as Facebook, Instagram, YouTube, and TikTok). Those platforms are not controlled by us and have their own terms and privacy policies. Comments and opinions posted by users on our social media presence are their own and do not reflect our views, and we are not obligated to monitor or remove them. If you see content you believe is inappropriate, please report it using the platform's reporting tools.

15. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED BY US OR REQUIRED BY APPLICABLE LAW, AND WITHOUT LIMITING OUR 60-DAY MONEY-BACK GUARANTEE, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAVION DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT IS ACCURATE OR CURRENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the greatest extent permitted by law.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BRAVION OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAVION'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR PRODUCTS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BRAVION IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR: DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; FRAUD OR FRAUDULENT MISREPRESENTATION; OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Bravion and its officers, directors, members, employees, agents, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms or any policy incorporated by reference; (b) your violation of any law or the rights of any third party; or (c) your misuse of the Services or Products.

18. Dispute Resolution; Binding Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. This Section is governed by the Federal Arbitration Act ("FAA").

18.1. Informal resolution first. Before starting an arbitration, you and Bravion agree to try to resolve the dispute informally. Contact us at contact@trybravion.com with a brief written description of the dispute, your contact information, and the relief you seek. The parties will negotiate in good faith for at least 30 days before either may start an arbitration. This step is a condition precedent to starting arbitration.

18.2. Agreement to arbitrate. If we cannot resolve a dispute informally, you and Bravion agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the Products will be resolved by binding individual arbitration, and not in court, except as provided below.

18.3. Class action and jury trial waiver. You and Bravion agree that claims may be brought only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding. You and Bravion waive any right to a jury trial.

18.4. Exceptions. Either party may: (a) bring an individual claim in small claims court if it qualifies; and (b) seek injunctive or other equitable relief in court to stop the actual or threatened infringement, misappropriation, or violation of intellectual property rights. These actions are not subject to the arbitration requirement. In addition, to the extent applicable law does not permit the waiver of the right to seek public injunctive relief, that right is preserved, and any claim for public injunctive relief will be stayed pending the arbitration of all other claims.

18.5. Arbitration procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, by a single arbitrator. The arbitration may be conducted by telephone, video, or written submissions, or in person in the county where you reside or another mutually agreed location. The arbitrator's award may be entered in any court of competent jurisdiction.

18.6. Arbitration fees. Payment of filing, administration, and arbitrator fees will be governed by the AAA rules. For claims where you are seeking less than USD $10,000, Bravion will pay your share of the arbitration filing and arbitrator fees, unless the arbitrator finds your claim frivolous.

18.7. Coordinated or mass filings. If 25 or more similar claims are submitted against Bravion by or with the assistance of the same or coordinated counsel, the claims will be administered in staged batches of no more than 50 claims at a time (or as the AAA's mass-arbitration or supplementary rules provide), with bellwether proceedings to promote efficient resolution. The applicable statute of limitations will be tolled for claims awaiting their batch.

18.8. Your right to opt out. You may opt out of this Section 18 within 30 days after first accepting these Terms by emailing contact@trybravion.com with your name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.

18.9. Severability. If the class-action waiver in Section 18.3 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and may proceed in court, while the remainder of this Section continues to apply. If Section 18 as a whole is found unenforceable, disputes will be resolved in the courts identified in Section 19.

19. Governing Law and Venue

These Terms and any dispute arising out of them are governed by the laws of the State of Wyoming, and, for arbitration, the Federal Arbitration Act, in each case without regard to conflict-of-laws principles. For any matter not subject to arbitration, you and Bravion agree to the exclusive jurisdiction of the state and federal courts located in Wyoming.

20. Changes to These Terms

We may modify these Terms from time to time. If a change is material, we will provide reasonable notice (for example, by posting the updated Terms with a new "Last updated" date or by other notice as required by law). Changes are effective when posted unless otherwise stated. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

21. Force Majeure

We will not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, strikes, fire, flood, earthquake or other natural disaster, epidemics or pandemics, failures of carriers or telecommunications or transport networks, or governmental action.

22. Termination and Survival

We may suspend or terminate your access to the Services at any time, without notice, for conduct that we reasonably believe violates these Terms or is harmful to us or others. Provisions that by their nature should survive termination — including Sections 4 (The Products), 5 (Product Results), 11 (Intellectual Property), 12 (User Content), 15 (Disclaimer of Warranties), 16 (Limitation of Liability), 17 (Indemnification), 18 (Dispute Resolution), and 19 (Governing Law) — will survive.

23. General Provisions

23.1. Severability. If any provision of these Terms is found unenforceable, that provision will be modified or severed to the minimum extent necessary, and the remaining provisions will remain in full force.

23.2. Waiver. Our failure to enforce any right or provision will not be a waiver of that right or provision.

23.3. Entire agreement. These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and Bravion regarding the Services and supersede any prior agreements. Any ambiguities will not be construed against the drafting party.

23.4. Assignment. You may not assign these Terms without our consent. We may assign them, including our right to receive payment, in connection with a merger, acquisition, financing, or sale of assets.

23.5. Electronic communications. You consent to receive communications from us electronically, and you agree that electronic agreements, notices, and disclosures satisfy any legal requirement that they be in writing.

24. Contact Us

Bravion LLC 30 N Gould St, Ste N Sheridan, WY 82801 Email: contact@trybravion.com Live chat: available on the Website

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SMS / MMS Mobile Message Marketing Program Terms

We offer an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and our Privacy Policy. By opting in to the Program, you accept these terms, including your agreement to resolve disputes through binding individual arbitration as described in the "Dispute Resolution; Binding Arbitration; Class Action Waiver" section (Section 18) of the Terms of Service above (including the class action waiver and your 30-day right to opt out).

The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, or promotions. You should independently verify any product information, pricing, or promotional offers before making a purchase.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply or engage in conversations through the Program, your responses, purchase history, and browsing activity may be processed by AI systems to personalize your experience.

(d) You may request human assistance at any time by contacting us at contact@trybravion.com.

Consent. By participating in the Program, you agree to receive recurring automated marketing mobile messages (including AI-generated content and personalized recommendations) at the phone number associated with your opt-in. Consent is not a condition of any purchase. While you consent to receive messages sent using an autodialer and/or AI-generated content, this is not intended to suggest or imply that any or all of our messages are sent using an automatic telephone dialing system.

Opt-Out. If you no longer wish to participate, reply STOP to any message from us to opt out. You may receive a message confirming your opt-out. Replying STOP is the reasonable method of opting out of the Program.

Message Frequency and Rates. Message frequency varies. Message and data rates may apply. The Program involves recurring messages, and additional messages may be sent based on your interaction with us.

Data Use for AI Personalization. To provide personalized messages and recommendations, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

Eligibility and Devices. You must be at least 18 years old to participate. You must have a wireless device capable of two-way messaging, use a participating wireless carrier, and have a text-messaging plan. Not all carriers or devices are supported.

Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY AI-GENERATED PRODUCT RECOMMENDATION; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We may change these Mobile Messaging Terms from time to time. Your continued participation after changes take effect constitutes acceptance. For questions about the Program, contact us at contact@trybravion.com.